fbpx

Flappy
Fish

Making the most of your Flappy Fish

Help your kitter make the most of their new Flappy Fish with these tips.

Obviously you’ll want to see your cat tussle with the Flappy Fish like in the videos. Buuuut, it’s best to introduce them to their new companion slowly and without it on. Let your cat sus the toy out and have a play without it operating — you can try catnip at this point. Once your cat’s familiar with the toy, try turning it on and reinforce their good behaviour with treats. Some cats are braver than others. Take your time with it!

All Flappy Fish should come with charged batteries. It may lose power during transit though. Charging should not take longer than an hour and should offer up to five days of play time.

Your Flappy Fish’s motion sensor can manually be turned on and off. While it is on, it will flop whenever motion is detected. It conserves power by staying still when there’s no motion. If the Flappy Fishy is turned off, it will stay inanimate until turned back on.

About your Flappy Fish

How your Flappy Fish works.

Adding catnip to your Flappy Fish is totally optional and it’s not included with the Flappy Fish. Catnip is a sweet way to get your cat acquainted with its new friend, but if your cat isn’t into it, that’s okay too. 

We make these out of high quality, durable, and non-toxic plush cotton.

You can remove the cover and filling and wash it in the machine. Please don’t wash the Flappy Fish’s motor. Similarly to our cat friends, electronics don’t appreciate water. 

About the CatCove

Here’s a few questions we get asked about CatCove by Flappy Fish™

Of course! It’s a designed to be a safe, soft & comfortable space for your cat to relax.

High quality, durable, and non-toxic plush cotton.

You can remove the cover and wash the CatCove in the machine.

We’re pretty proud of the CatCove, as with the FlappyFish and we stand behind it. Sometimes, things go wrong or a product isn’t what you were expecting. That’s okay. If you’re not satisfied with your CatCove or FlappyFish™ for any reason, simply contact us at support@flappy.fish for a full refund.

Delivery Information

All orders are packed and shipped within 1 business day.

Typically, your order should take between one and three days. Sometimes though, Australia Post may take up to two weeks to deliver the goods.

Get in touch with us first. Email us at support@flappy.fish (leave the .com). We’ll give you a return authorisation number. 

Once you have this, package up your toy and return it to the postage address provided.

Still Have Questions?

We’re more than happy to answer them! Send us an email at support@flappy.fish (no .com).

support@flappy.fish

30 Day Returns

We understand cats can be fussy. That’s why we offer 30 days returns on Flappy Fish. To make a return your Flappy Fish must be in new condition with all accessories. You’ll just need to cover the cost of return shipping to Brisbane. 

How do I return my order?

Please contact our friendly support team on support@flappy.fish. We will send you a return form to initiate your return.

Can I swap my Flappy Fish for another?

Yes! If you’ve picked the wrong Flappy Fish and would like an exchange please email us on support@flappy.fish and we can organise a return and exchange for you.

Where do you send orders from?

We ship all orders daily (excluding weekends) from Brisbane, Australia. 

Who will deliver my package?

We ship orders using Australia Post

You can choose either Parcel Post or Express post at checkout.

My parcel says 'Delivered' but it has not arrived

Please contact us immediately and we can organise a redelivery of your Flappy Fish